WakeApp Account Deletion
This page explains how to request deletion of your WakeApp account and associated data.
1. Delete your account inside the app
If you still have access to WakeApp, the fastest method is to delete your account directly inside the app. Go to: Profile → Settings → Delete Account. This in-app path is the primary account deletion flow.
2. Request deletion without using the app
If you no longer have access to the app, you can request account deletion by contacting: contact@the-wakeapp.com
Recommended subject line: WakeApp account deletion request. To help identify your account, include: the email address used for WakeApp; your display name, if relevant; any other information necessary to verify the request safely.
3. What happens when your account is deleted
- your WakeApp account is deleted from our systems
- associated app data — including tasks, habits, notes, focus sessions, stats, streaks, and friend connections — is permanently deleted from our systems within 7 days, unless we are legally required to retain certain information
- once your account is deleted, your data is no longer shared with friends through the leaderboard
- some data may be retained for security, fraud prevention, accounting, or legal compliance where applicable
This reflects your right to erasure ("right to be forgotten") under Article 17 of the EU General Data Protection Regulation (GDPR), where applicable.
4. Store subscriptions are not canceled automatically
If you purchased a subscription through Apple or Google Play, deleting your WakeApp account does not automatically cancel store billing. You must also manage or cancel your subscription through the relevant store (Apple App Store subscription settings / Google Play subscription settings). For help, contact contact@the-wakeapp.com.
5. Response timing
We process deletion requests promptly. Account deletions initiated in the app are completed, and associated data permanently removed from our systems, within 7 days. Email requests are subject to verification and any applicable legal or operational requirements.
6. Contact
For account deletion and privacy requests, contact:
Indy François (sole proprietor / entreprise individuelle, France) — contact@the-wakeapp.com — https://the-wakeapp.com